Luxury delivery, simple expectations.

This static page gives the MVP trust copy for global buyers: delivery windows, returns, duties, packaging, and one-of-one rug conditions.

Prepared after final inspection, packed securely, and shipped with tracking. Delivery estimates can later connect to DHL/FedEx/UPS.

Return policy copy placeholder for unused rugs in original condition. High-ticket orders can include concierge review before checkout.

International duties are shown as guidance now and calculated more accurately in the future checkout phase.

How are rugs packed?

Rugs are rolled or folded according to size, protected against moisture, and packed for international movement.

Can I ask sizing questions before buying?

Yes. The WhatsApp CTA and custom studio encourage room-photo guidance before purchase.

Are handmade variations defects?

No. Small irregularities in line, pile, or tone are part of handmade Moroccan rug character.